Sales and Receivables

Hours of operation: 8:00 a.m. – 5:00 p.m.

Telephone: (979) 458-7995

Accounts Receivable email: ar@tamu.edu

iPayments email: iPay@tamu.edu

• Extension of Credit Request Letter – Per System Regulation 21.01.04, system members must be granted authority to extend credit.
• Reduction to Expense Request Form – This form is used to submit payments for expenses originally paid by Texas A&M University, Texas A&M University System, or Texas A&M University at Galveston accounts via voucher, payment card, or interdepartmental transfer.
• Disputed Invoice Form – This is an application for filing and handling "disputed invoices".
• Texas A&M University System Customer Form – This form is used to create or modify INTERNAL AR customers. Internal customers are Texas A&M University System members. Please see How do I find/create/modify a customer number? for more information.
• External Customer Information Form – This form is used to create or modify EXTERNAL AR customer numbers. External customers are not members of the Texas A&M University System. Please see How do I find/create/modify a customer number? for more information.
• iPayment Request Form – This form is used to submit requests for modifications to data hardcoded in iPayments such as accounts, support accounts, object codes, and workgroups. Requests to modify user access should be submitted using the Access Form.

• Accounts Receivable Procedures
• Cash Deposit Procedures
• Cash Handling Procedures
• Cash Receipt Procedures
• Extension of Credit and Collection Procedures
• Interdepartmental Transfer Procedures
• iPayment Procedures
• Permanent Working Fund Procedures
• Returned Check Procedures
• Sales Tax Issues and Procedures

• Online Course 2111772: Cash Handling – System Version: this course is intended for employees with job duties that include the handling of money transactions, recordkeeping, reconciliation, and custodial tasks, and the supervisors of these employees. Topics covered include: segregation of duties, receipts and transmittal of collections, working funds, and recommended cash handling practices.
• Zoom Course 2114167: TAMU Processes and iPayment Training: this course explains and demonstrates how to use iPayments. Participants are shown the proper processes for creating invoices, making deposits, and processing interdepartmental transfers (IDTs). This course is geared towards new users from all system members using this program and is required prior to gaining full access.