How Do I Find/Create/Modify a Customer Number?

Customer numbers are 13 digit accounts designed to permit multiple payments or transactions. These numbers allow TAMU and TAMUG to track customer’s normal business activity and delinquent payments. These numbers are required to create invoices through iPayments.

How do I find a customer number?

On FAMIS screen 602 or 603, enter the customer name in the customer field. If information pulls forward, verify that it matches the customer information being searched. If no information pulls forward, refine your search.

  • SOFC customer numbers all have ‘SOFC’ as the first word of the customer name
  • System members names may begin with the System member part number (08 TEES, 06 Agrilife Research, etc)
  • Remove/add article when searching for name (Cat Clinic or The Cat Clinic)

How do I create/modify a customer number?

Each customer number is created based on specific criteria for each type of customer.

TAMU System Members – First 2 digits equal the System Part Number, next 6 digits equal the members 6 digit account number (provided to you by the customer), and the last 5 digits equal the support account, project number, or ‘00000.’ TEES accounts only have 5 digits and many of the project numbers contain letters. Add a zero after the 5 digit account number and change the letters in the project number to the next available number.

  • Research Foundation account 469811-00001 equals 9946981100001
  • TEES account 32591-A593C equals 0832591005930. The actual project number is listed in the address line on FAMIS screen 603.

Student Organizations – First 2 digits equal ‘68’if TAMU or ‘88’ if TAMUG, next 6 digits equal the SOFC 6 digit account number (9419XX-95XXXX with department code SACT ORG if TAMU and 947XXX-948XXX with department code SORG if TAMUG), and the last 5 digits equal the support account or ‘00000.’ Although SOFC accounts are set up as TAMU (02) or TAMUG (10) accounts in FAMIS, they are considered external customers.

Renovation Accounts – First 2 digits equal ’68’ if TAMU or ‘88’ if TAMUG, next 6 digits equal the 6 digit account number (806XXX), and the last 5 digits equal the support account or ‘00000.’ Although Renovation Accounts are TAMU (02) or TAMUG (10) accounts, they must be billed via AR because they are state funded accounts. Renovation accounts that are not (806XXX) should be processed via IDT.

Advanced Research Accounts – First 2 digits equal ’02’ if TAMU or ‘10’ if TAMUG, next 6 digits equal the 6 digit account number (160XXX), and the last 5 digits equal the support account or ‘00000.’ Although Advanced Research Accounts are TAMU (02) or TAMUG (10) accounts, they must be billed via AR because they are state funded accounts.

All Others – First 2 digits equal ’68’ if TAMU, ‘88’ if TAMUG, or ‘55’ if TAMUS and the remaining 11 digits are assigned by Sales & Receivables. The Customer Information Form must be completed and signed by the customer prior to providing goods/services and extending credit. Once the department verifies the identification of the customer and that the form has been completed in full, the form must be faxed to (979) 458-4188 for TAMU or (409)740-4460 for TAMUG. Sales & Receivables will verify the information with the customer and assign the customer number. Once you have been provided with a customer number, please shred your copy of the form. Sales & Receivables will retain the faxed copy. If the customer refuses to complete the Customer Information Form, payment must be received at the time of service.

  • Includes individuals, students, companies, other government agencies, other state agencies outside of TAMUS, foreign entities, non-profit organizations, etc.